We primarily work with automotive and commercial vehicle organisations, including dealerships, fleet operators, and sales teams. Our focus is on improving sales performance, team engagement and operational effectiveness, not industry compliance or HR administration.

No. While we may collaborate with HR, our work focuses on sales performance, leadership accountability and team engagement, using the DRIVE Performance Model™. We do not provide routine HR services or compliance advice.

Engagements vary depending on your goals:

• DRIVE Sales Performance Audit – typically a few weeks from initial assessment to report delivery

• DRIVE Performance Programme – usually 3–6 months for full implementation and embedding

• Executive Advisory and Workshops – tailored to organisational needs, from single sessions to ongoing support

Yes. Many clients prefer to start discreetly to ensure sensitive organisational issues are handled professionally. All insights and recommendations are shared only with authorised stakeholders.

Our DRIVE Sales Performance Audit and related programmes are based on The DRIVE Performance Model™, a proprietary framework developed by NCLA Consult. It provides a structured, evidence-based approach to assess, analyse and improve sales team performance.

Sales teams that want to:

• Operate with clarity and accountability

• Increase engagement and motivation

• Improve communication and operational execution

• Achieve measurable, sustainable performance improvements

We track improvements using a combination of:

• Leadership and team performance assessments

• Employee engagement surveys and feedback

• Sales performance metrics and operational KPIs

• Behavioural diagnostics and process analysis

This allows us to quantify progress and demonstrate tangible outcomes for your business.

Most clients start with a DRIVE Sales Performance Audit, which provides a clear understanding of what is supporting or limiting performance. From there, we design a tailored DRIVE Performance Programme and ongoing advisory support to embed improvements.